Daily travel flow
Send us tomorrow’s rough plan. We organize the stops into a practical order, compare travel options, account for timing, and prepare the route details you need.
Premium Trip Care
A personal China travel concierge that stays ahead of the trip.
We look ahead at upcoming routes, timing, bookings, addresses, and daily logistics, and flag things that may need your attention before they become a problem.
Ready when you are
7-Day Trip Care handles the requests you send. Premium Trip Care also anticipates what you will need next.
This package combines request-based task handling with proactive planning, preparation, and reminders.
Premium service categories
Advance arrangements
We prepare tickets, reservations, attraction entrances, station names, Chinese addresses, pickup points, meal stops, and other important logistics before they interrupt the day.
Proactive reminders
We remind you about passports, departure times, reservations, pickup locations, station names, busy periods, and other details before they become last-minute problems.
Priority request handling
We aim to respond within 10 minutes during support hours. When multiple customers are waiting, Premium requests receive priority. This is a service target rather than a guarantee.
What proactive care looks like each day
Daily plan review
We review your upcoming travel day and flag timing, transport, booking, entrance, or address issues we spot.
Next-day practical brief
When you share tomorrow’s plans, we organize the key route, timing, transport and reservation details you’re likely to need.
Proactive alerts
If we identify an important issue before the relevant part of your trip, we message you instead of waiting for you to ask.
Best for
Premium Trip Care is for travelers who do not want to manage every local logistical detail themselves. It combines request-based task handling with proactive planning, preparation, and reminders.
Coverage and response targets
Support hours: 8:00 AM–11:00 PM China Standard Time (UTC+8), every day including weekends and public holidays
Priority response — target within 10 minutes during support hours
One travel party, up to 4 travelers traveling together
168 consecutive hours from your confirmed activation time
Currently available for travel within mainland China
How third-party purchases work
Your Premium Trip Care fee covers the planning, task handling, communication, and priority care included in the package. Rides, food, tickets, deliveries, and other third-party purchases are paid separately.
If we need to pay a third party on your behalf, we may request a prepaid task balance. Only authorized expenses are deducted, and the unused balance is refunded after the service ends.
Service boundaries
Currently available for travel within mainland China. One plan covers one travel party of up to four travelers traveling together; groups of five or more may require a custom quote. Message us in English, Japanese, or Korean, and we’ll reply in the language you use while helping bridge the gap with Chinese hotels, drivers, restaurants, merchants, and local services. Message us whenever you need help during your coverage period. We handle requests one at a time and our service is subject to reasonable use. Some tasks require your confirmation, passport details, or access to your own app or account. Never send us bank passwords, payment passwords, SMS verification codes, Apple or Google account passwords, card PINs, or banking verification codes. We do not assist with illegal activity or impersonate customers. Third-party availability and outcomes remain controlled by the relevant provider. China Trip Care is not an emergency-response service; if you are in immediate danger or require urgent medical, police or fire assistance, contact local emergency services immediately.
PRACTICAL GUIDES
Prepare now. Know where to turn when the local details get difficult.
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Travel China Independently
Plan an independent China trip with practical systems for transport, bookings, payments, addresses, translation, backups, and local human support.
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China Travel Checklist
A practical pre-departure checklist for China covering entry documents, payments, mobile data, apps, bookings, addresses, transport, and backups.
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Want the trip handled before small details turn into problems?
Choose Premium Trip Care for request handling, proactive planning, preparation, reminders, and priority care.