Privacy Policy

We may collect your name, email, travel timing, destination city, device or app setup details, support questions, and messages you send through forms, email, or WhatsApp. Paddle separately handles payment information during checkout.

We use your information to match your payment to your setup form, provide purchased trip support, respond to support requests, improve our service, prevent abuse, and maintain basic business records.

We do not collect or store full payment card details. Paddle processes checkout and may provide us with limited transaction information such as checkout email, package purchased, status, and receipt details.

We do not sell personal information. We may share information with service providers needed to operate the website, process payments, collect forms, provide messaging support, comply with law, or protect the service.

We keep information only as long as reasonably needed to provide support, resolve disputes, meet legal or tax obligations, and maintain business records.

Privacy questions can be sent to support@chinatripcare.com.